From the very beginning, e-Commerce business operators are facing challenges regarding fraud customers. In a COD based market like ours, merchants often have to deal with customers who frequently cancel orders or prolong delivery time by asking to hold the product multiple times or even fraudulent such as hijacking, giving less payment or denying to give payment etc.
As a field representative of our merchants, we are always the witness of such incidents and thus we can feel the pain and hassle of our merchants. As a business partner, we have come up with a solution to make our merchants become aware of customers with such characteristics and ensure precautionary steps.
This service let’s merchants detect the possibility of an order being cancelled or rejected beforehand
Merchants see if the customer has a past record of any fraudulent behaviour with eCourier and other merchants
It gives you chance to become more aware and saves your time and effort before booking a delivery
If you are looking for a complete logistics solution for your brand don’t hesitate to get in touch with us. We are looking forward to answering any queries that you have regarding our services.contact us